Customer Service Training

What has happened to "good old Customer service?" How many Customer Service agents hide behind emails and put "ticket closing" before a happy customer? Focus 47 pride themselves on delivering optimum Customer Service training that enables the customer service agent to understand the importance of a happy customer, the importance of communication with a client and the importance of picking up the telephone and speaking with the client. Happy customers purchase more products, have unbridled loyalty and pay their bills on time!