What We Do

It can be a lonely world running a business no matter how large or small, we work with the business owner to offer coaching to ensure the business is running at an optimum level and keeping the business owner engaged, driven and focused.

Often managers and supervisors can find themselves out of their depth and unable to ask for help in a thriving office environment. Focus 47 can work with individuals and help them develop at their own pace whilst keeping control of their team and their work

Selling your business, your pride and joy, can be an extremely stressful occurrence and without proper planning and diligence it can lead to reduced renumeration once the sales is completed. We work with the board to ensure everything is in place well in advance of the sale to ensure maximum sale price with minimum anxiety once the sales are made and any earn out period completed.

Sales training has changed dramatically over the last decade. Sales is about integrity, relationship building and bringing a Customer into the business with a relationship that will last for many years and be rewarding and beneficial for both the Customer and the supplier.  We work with sales' teams to help them understand the importance of building rapport and spending the time to understand the prospects current challenges and help them find a solution. We help them learn to build trust with the client to ensure that the relationship has longevity. 

What happened to "good old Customer service?" How many Customer Service agents hide behind emails and put "ticket closing" before a happy customer?Focus 47 pride themselves on delivering optimum Customer Service training that enables the customer service agent to understand the importance of a happy customer, the importance of communication with a client and the importance of picking up the telephone and speaking with the client. Happy customers purchase more products, have unbridled loyalty and pay their bills on time!